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Retail AI Governance for Enterprise Merchandising Operations: A Decision Framework for Scalable, Responsible Execution
Retail merchandising teams are adopting AI across assortment planning, pricing, promotions, supplier collaboration and content operations, but value erodes quickly without governance. This article outlines a business-first governance model for enterprise merchandising operations, covering decision rights, architecture choices, risk controls, implementation sequencing, ROI logic and operating practices that help leaders scale AI responsibly.